Terms & Conditions

For Purchases From www.hidbin.ie

The following terms and conditions apply to purchases of goods and services ("Products") from the Hidbin Online Shop and set out the agreement between you and Hidbin for using and making purchases on the Online Shop.

For the purpose of purchasing goods (including accessories) from the Online Shop, all references to " Hidbin ", "us" or "we", shall mean The Hidbin Limited, 65 Craddockstown, Naas, Co.Kildare, Republic of Ireland (RBN 477376).

By clicking the "Accept" button, you will be deemed to have accepted these terms and conditions of sale, our legal notices and our privacy policy. You are advised to read these terms and conditions each time you visit the site as they may change from time to time without notification.

Products must not be resold, transferred or otherwise distributed for commercial purposes.

This Online Shop service is only available to you if you live in the Republic of Ireland, are 18 years of age or over and hold a valid credit or debit card issued in your name.

1. How to Order

1.1 You place orders by following the instructions set out on the Online Shop. You must include the following information with your order, as we cannot process your order without this information:

  • Name
  • E-mail address
  • Contact telephone number
  • A valid Visa, Mastercard, American Express with the full name as displayed on the card, the card number and expiry date. You may also pay using your PayPal account
  • A valid delivery address
  • Items you require

1.2 You undertake that the information that you provide to us for the purpose of making a purchase is fully complete and accurate. In particular you confirm that you are legally and fully entitled to use any credit card for the purpose of making the purchase and that sufficient funds are available to cover the cost of your purchases. The Hidbin Limited, 65 Craddockstown, Naas, Co.Kildare, Republic of Ireland (RBN 477376), reserves the right to request formal documentary identification from you or verification of your right to use any credit card to make a purchase on the Online Shop.

1.3 Payment may only be made by means of those credit cards listed on the Online Shop. We reserve the right to modify the list of card types that are acceptable. You may only use one card per order.

1.4 We will endeavour to try to ensure that all descriptions and details (including prices) displayed on this website are correct and up to date but do not and cannot guarantee that they are. Details may be updated from time to time and are subject to change. You must ensure that prior to placing an order you have checked all relevant details about the Products you have selected. We cannot confirm the price of a product until your order is accepted. All products and services advertised are subject to availability.

2. Acceptance of orders

2.1 The information displayed on the Online Shop, including prices, does not constitute an offer to contract or enter into an agreement and constitutes an invitation to treat only.

2.2 All orders submitted by you are an offer by you to contract with The Hidbin Limited, and are subject to acceptance by The Hidbin Limited. Your order will not be deemed accepted until the relevant products have been shipped to you.

2.3 The Hidbin Limited reserves the right to refuse your order for any legitimate reason, including where the bank refuses to authorise the credit card payment or the Products ordered are out of stock. The Hidbin Limited reserves the right to decline your offer to purchase any Pay Monthly services for any legitimate reason including unsatisfactory results of credit checking. All Products are subject to availability and The Hidbin Limited reserves the right to change or vary the Products promoted on the Online Shop at any time and without notification.

2.4 Once we have received your order we will automatically acknowledge receipt of the order. This acknowledgement is not acceptance of your order.

2.5 Once we have shipped the order we will notify you and this shall be deemed to be acceptance of your order.

2.6 We reserve the right to limit the amount of Products purchased in each transaction or on each card.

3. Delivery

3.1 You may only specify one delivery address per order.

3.2 We will endeavour to deliver your order within ten (10) working days however delays may occur, including where the items you have ordered are out of stock. The Hidbin Limited is not liable to you for any delay in making deliveries. Our fulfilment partners make deliveries Monday through Friday from 9am to 6pm. Please note that orders will only be fulfilled within the Republic of Ireland. No Products will be supplied or delivered overseas or to PO boxes.

3.3 You should note that The Hidbin Limited fulfilment partners will deliver to the delivery address as specified by you on the order form, based upon the signature of any occupant of that address at the time of delivery. The Hidbin Limited is not liable to you for ensuring personal delivery to you. In the event that there is no person at the address to accept delivery, our fulfilment partners will deliver the Products to your nearest postal depot where you can collect them at your convenience. Our fulfilment partners will leave a notice at the delivery address directing you to the postal depot where the Products are available for collection. You will be required to present this notice at the postal depot when collecting the Products.

3.4 In the event that some of the Products you have ordered are out of out of stock we may send your order to you by two or more deliveries. We will meet any additional delivery charges.

3.5 If your Products do not arrive within the time specified above please contact us at sales@hidbin.ie quoting the order number, which you will receive following completion of the checkout process.

3.7 Please retain the invoice and shipping notice, as it will be required should you decide to return any Product under our returns and refunds policy, set out below.

3.8 You agree that The Hidbin Limited shall be entitled to postpone or cancel delivery in the event that any additional information requested under clause 1.2 is not provided.

4. Prices

4.1 Prices for Products are quoted in Euro. All prices are inclusive of VAT at 21%. The Hidbin Limited reserves the right to change its prices, or price plans for Services, at any time. Irrespective of any change of prices, you will be charged the price which was specified for the Product when you ordered.

4.2 The delivery charges that apply to your purchases are specified at the time you submit your order.

5. Payment

5.1 You may pay by credit card or by using your PayPal account. The Hidbin Limited will accept payment for Products according to any instructions given by you, or appearing to The Hidbin Limited to have been given by you. All credit card purchases are subject to validation and credit checks.

6. Returns

Right of Withdrawal

6.1 As a consumer, under the European Communities (Protection of Consumers in Respect of Contracts made by Means of Distance Communication) Regulations, 2001 ("the Distance Selling Regulations"), where you purchase Products on the Online Shop, you have seven (7) days to cancel your purchase from the date you receive your order, for any or no reason.

6.2 Where you cancel your purchase in these circumstances we will give you a full refund within thirty days of you exercising this right to cancel, provided you exercise this right to cancel within this seven day period by returning the product to us in its original packaging with proof of purchase to The Hidbin Limited, 65 Craddockstown Park, Naas, Co.Kildare, Republic of Ireland . You should retain proof of postage.

6.3 You agree that if you use the Products, during this seven day period, you agree that may not then exercise your right to cancel your purchase. Where applicable, please see your specific contract for any additional Product specific cancellation rights and entitlements.

6.4 The Hidbin Limited is not responsible for returned Products while in transit. Products must be returned with the confirmation email you received when placing your order or the delivery note received at the time of delivery.

Repairs Replacements and Refunds

6.5 In the event that the goods purchased are faulty or deficient, and you return it to us in accordance with our Returns Procedure, your goods will be repaired, or wholly or partly replaced.

6.6 Products purchased on the Online Shop must be returned with proof of purchase to: The Hidbin Limited, 65 Craddockstown Park, Naas, Co.Kildare, Republic of Ireland.

6.7 Subject to the paragraph below, The Hidbin Limited, 65 Craddockstown Park, Naas, Co.Kildare, Republic of Ireland makes no warranty or representation as to the quality of any Products sold or their fitness for a particular purpose or their conformity with any description or sample and The Hidbin Limited, 65 Craddockstown Park, Naas, Co.Kildare, Republic of Ireland shall not be responsible for damage or loss of any kind whatsoever (including loss of profits and consequential damages) caused directly or indirectly by the Products supplied.

6.9 Consumer Protection: Where you purchase goods and services as a consumer you are entitled to certain statutory rights. Your statutory rights are unaffected.

7. Privacy

Collection of Personal Data

7.1 You agree that The Hidbin Limited, 65 Craddockstown Park, Naas, Co.Kildare, Republic of Ireland may use the personal information provided by you for all purposes to fulfil your order. The Hidbin Limited, 65 Craddockstown Park, Naas, Co.Kildare, Republic of Ireland may also use your information where you provide personal information otherwise in the course of using the Online Shop in accordance with our website terms and conditions and our Privacy Policy.

7.2 If you identify yourself by submitting customer information forms to purchase Products in the Online Shop we will use such other information as may reasonably be required to complete the transaction, including your name, e-mail address, contact telephone number, credit card type, full name as displayed on the credit card, credit card number and expiry date, delivery address and the items you require.

7.3 The Hidbin Limited, 65 Craddockstown Park, Naas, Co.Kildare, Republic of Ireland may use the personal and payment information provided by you for its own internal business purposes. Also, in order to provide the Online Shop service, it may be necessary that The Hidbin Limited also forwards certain personal and payment information provided by you to third party banking and credit institutions or fulfilment partners and other intermediaries. The Hidbin Limited may also disclose your information where permitted or required by law. Your continued use of the service constitutes your consent to such disclosure of information.

Submitting Your Credit Card Number

7.4 When you submit your credit card number to purchase Products from the Online Shop, we offer the use of a secure server. If you choose to use the secure server, the secure server software (SSL) encrypts the credit card information you submit before it is sent to us. This helps assure that the information is protected against unauthorised access. The Hidbin Limited may also implement its own security procedures designed to prevent fraud. The Hidbin Limited, reserves the right to amend and update security procedures without notification.

7.5 Notwithstanding the above security procedures, you should be aware that there are certain risks associated with Internet communications and credit/debit card use over which The Hidbin Limited has no control. The Hidbin Limited expressly disclaims, in so far as legally permissible, responsibility for any loss or damage arising out of the loss or delay of transmissions between The Hidbin Limited and you. In respect of any other loss or damage caused, The Hidbin Limited liability to you shall not, to the fullest extent permissible under applicable law, exceed the value of products and services purchased. The Hidbin Limited recommend that you maintain some form of credit/debit card insurance/card protection scheme and in the event of loss, theft or unauthorised use of your credit/debit card you notify your credit/debit card provider in accordance with its standard terms.

8. Governing Law

8.1 These terms and conditions are governed by the laws of the Republic of Ireland, and you hereby agree for the benefit of The Hidbin Limited, and without prejudice to the right of The Hidbin Limited to take proceedings in relation to these terms and conditions of use before any other court of competent jurisdiction, that the courts of Ireland shall have jurisdiction to hear and determine any action or proceedings that may arise out of or in connection with these terms and conditions of use, and for such purposes you irrevocably submit to the jurisdiction of such courts.

8.2 If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these terms and conditions shall remain in effect. These terms and conditions constitute the entire agreement between The Hidbin Limited and you for the use of the Online Shop and they supersede all other communications.